My Tennis Coaching Academy – Membership Terms & Conditions
Welcome to My Tennis Coaching Academy, where our mission is to provide comprehensive online education for tennis coaches. These terms and conditions govern your use of the Membership (“the Membership”). By purchasing or accessing the Membership, you agree to comply with and be bound by the following terms:
1. Membership Outline
1.1 Purpose
My Tennis Coaching Academy offers online courses, workshops, live webinars, and downloadable resources to help tennis coaches enhance their skills and knowledge.
1.2 Ongoing Support
The Membership is designed as an ongoing commitment, providing you with regular support, guidance, and access to educational materials.
1.3 Eligibility
- Membership is open to individuals aged 16 and above.
- By registering, you confirm that you meet this age requirement.
2. Membership Options & Fees
2.1 Annual Membership – $299.97 or lifetime membership – $749.97
- Unlimited access to all courses, content, and community areas offered within My Tennis Coaching Academy.
2.2 My Tennis Coach Certifications – from $29.97
- Access to selected My Tennis Coach Certification courses and the My Tennis Coaching Academy community.
- Pricing may vary based on the specific certification programs chosen.
2.4 Payment Method
- All payments are processed exclusively through Stripe via our website.
- By purchasing any Membership tier, you authorize My Tennis Coaching to process your payment using Stripe.
2.5 Price Changes & Updates
- We reserve the right to change Membership fees at any time. Any updates to fees will be communicated clearly on our website and/or via email.
3. Membership Inclusions
Depending on the membership level selected, you may have access to:
- A full library of existing content (Annual or Lifetime Pass).
- New content added monthly.
- Live webinars led by Steve Whelan (LTA Coach Educator and Coach).
- Recorded sessions available on the website for up to 12 months.
- Monthly Q&A sessions on the website, with options to submit questions via video or chat.
- A range of eBooks, downloadable PDFs, and resources.
- Community area for discussions, networking, and peer support (all membership levels except where noted).
Note: We no longer operate a Facebook group. All community interaction now takes place on our dedicated platform.
4. Refunds & Cancellations
4.1 14-Day Money-Back Guarantee
- We offer a 14-day money-back guarantee if you are not satisfied with the Membership.
- To request a refund, please email us at info@mytenniscoaching.com within the first 14 days of your Membership purchase.
4.2 Fair Usage Clause
- If you have completed 50% or more of the Coaches Road Map (or any equivalent core program) within these 14 days, no refund can be offered.
- We track progress through our online platform to determine how much of the core program has been consumed.
4.3 Cancellation After 14 Days
- If you wish to cancel after the initial 14-day period, please note that no refunds will be issued for partial use of the Membership period.
5. Contact & Schedule
5.1 Inquiries
- For any questions or assistance, email steve@mytenniscoaching.com.
- We aim to respond within 48 hours.
5.2 Webinar & Event Schedules
- Dates and times for live webinars, Q&A sessions, and other events will be posted on our website or communicated via email.
- Recordings will generally be made available to current members for up to 12 months unless otherwise stated.
6. Privacy & Confidentiality
6.1 Data Handling
- We are committed to protecting your privacy. Please refer to the Privacy Notice on our website to understand how we use and safeguard your personal data.
6.2 Confidentiality
- We take reasonable steps to maintain the confidentiality of all member information.
- You are encouraged to also respect the confidentiality of any personal or sensitive information shared within the community areas.
7. Intellectual Property
7.1 Copyright & Usage
- All materials, including but not limited to videos, eBooks, PDFs, and course content, are owned by My Tennis Coaching and are protected by copyright and other intellectual property laws.
- Membership entitles you to personal, non-transferable use of these materials. You agree not to share, reproduce, distribute, or create derivative works without explicit permission.
8. Jurisdiction
8.1 Governing Law
- These Terms are governed by the laws of the United Kingdom.
- Any dispute arising out of or related to these Terms will be subject to the exclusive jurisdiction of the UK courts.
9. Complaints & Disputes
9.1 Filing Complaints
- If you are dissatisfied with any aspect of the Membership, please contact info@mytenniscoaching.com.
- We take all complaints seriously and aim to resolve them in line with UK law and best practices.
9.2 Dispute Resolution
- In the event of an unresolved dispute, both parties agree to attempt mediation before pursuing further legal avenues.
10. Changes to These Terms
10.1 Modifications
- We may update these Terms at any time to reflect changes in our offerings or legal requirements.
- Your continued use of the Membership after such updates signifies your acceptance of the revised Terms.
11. Acceptance of Terms
By purchasing or accessing any tier of My Tennis Coaching Academy Membership, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
For any further questions or clarifications, please reach out to:
Email: info@mytenniscoaching.com
Effective Date: Immediately upon purchase or renewal.
Revised 24th December 2025.